You may file an online complaint to PTA through its complaint management system (CMS) in Misuse of Credentials category forresolution. The URL is https://complaint.pta.gov.pk/public/complaint/onlinecomplaints Furthermore, an additional signed undertaking on prescribed format given below is required to be submitted to PTA as an attachment to CMS complaint for further processing at PTA end:

UNDERTAKING MISUSE OF CREDENTIALS

To
Director Type Approval, PTA H/Q’s Islamabad

I, ______________ holding CNIC _______________________

and Passport Number want to state that my credentials have been misused by someone else which is not in my knowledge. I want PTA to take all legal actions against the individual who has misused my credentials. Kindly remove any device registered and update the account created on my own credentials.
All above information is true and if PTA finds anything false/fake they can take any legal action.

Name: ______________________

CNIC ______________________

Passport: _______________________

Travel date: ______________________

Signatures: _______________________

Misuse of Credentials/Identity

Misuse of Credentials/Identity